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DOT May Let Passengers Sue Airlines - Azumano Travel @ 2:26 pm PST
The U.S. Department of Transportation (DOT) is inviting travelers to voice their opinions on what kind of passenger protections airlines should be required to provide. The DOT is proposing a rule that would make a carrier's contract of carriage govern how airlines treat their passengers when they are delayed on the tarmac. Many carriers have already developed delay contingency plans. But if customer service plans are defined as the DOT proposes, the rule would effectively enable passengers to sue the carrier in a state court for breach of contract. For more information on the "Enhancing Airline Passenger Protections" proposal, go to http://www.regulations.gov/ and access docket number DOT-OST-2007-0022. Comments are due by Jan. 22. The DOT will review comments, said spokesman Bill Mosley, and then determine the next step.
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